Due to unprecedented changes in the retail industry, Randall’s has evolved its operations to focus on in-home services, online presence and home delivery of paints. As such, we have consolidated our operations from our Orleans & Bells Corners locations, to our Bank Street fulfillment centre to service all of the city. We will still offer our unparalleled shop at home service for window coverings, with a consultant in the East, West and Center of the city. Randall’s continues to offer a premium decorating service throughout Ottawa and a home delivery service for paint, west to Kanata, east to Orleans and south to Barrhaven. We thank the great people of Ottawa for their continued patronage and look forward to continue serving them, as we have for over 70 years.
Manager, Bank St.
Randall's offers a FREE Shop-At-Home service, as well as in-store consultations, covering everything from the simplest horizontal blind to the most current styles of drapery treatments. Contact Randall's today, to arrange your FREE window coverings consultation!
Randall's is a complete decorating store, but WE KNOW PAINT!
When you come to Randall's, you can expect expert advice on your painting projects.
Elegance based on practicality is how we like to describe our Window Coverings department. Our Window Covering Consultants have a commitment to excellence that will astound you.
From the early days of unfinished wooden knick-knacks to the present day line-up of solid wood, high quality manufactured furniture, Randall’s has grown to meet the needs of its deserving customers.
Randall's has qualified and experienced designers and decorators that will work in your home to provide a unique and personalized decor. You can be assured that samples selected will reflect your style, in the right lighting, to create the proper atmosphere for your home.
"I thought you should know when one of your staff goes above and beyond what would be in his job description... this is true customer service."
"Rave review again for an exceptional choice. My drapes and the walls are not fighting anymore and peace prevails.... "
"... It was a pleasure to have worked with two members of your team."
"I have had the privilege to be able to work with Lee Martin of Randall's paint for the last couple of years... I look forward to working with Randall's on future projects."
"...my husband and I would like to thank Randalls for our beautiful dining room table and chairs...very pleased with Randalls' service...."
Edith & Ross
"Thanks very much for the extremely fast service - unbelievably fast...."
"...I had exceptional assistance from your employee..."
"I am writing this letter to commend the work of two of your employees... It indicates the quality of people that they are, and the quality of people that Randall's values as employees..."
"The new dining room furniture was delivered right on time and set up to our satisfaction. It is beautiful and we are delighted with our purchase..."
"...On behalf of Bruyère Foundation and all the staff, patients and families at Bruyère Continuing Care, thank you, Randall’s for making our hospital a home!"
Bruyère Continuing Care
"...We thought customer service was a thing of the past after having visited all of the furniture stores in the Ottawa area until we met you..."
Terry and Murielle L.
"I was so glad when Paul phoned me yesterday and said my drapes were in. He came this afternoon and I am very happy. Paul did a fantastic job installing them, he is such a perfectionist. Thanks Jo-Ann for everything - all looks good!"
"...I have had nothing but great experiences with the people I have dealt with and you did not disappoint...
"Just want to let you know how much we love our dinning table and chairs. Theconstruction, the detail, and the finish are outstanding."
Luci and Peter S
"It certainly is a pleasure doing business with the Randall's group of stores and the team at the Orleans location are fantastic..."
"I began dealing with Randall’s several years ago... I always get the best advice and service and am happy to recommend Randall’s to my friends."
"Time and again, we have had a wonderful experience with Randall’s Decorating Services..."
"...Right away, I knew that I had come to the right place: the staff was friendly, experienced and very helpful...."
"I just wanted to drop you a note to tell you how thrilled I am with my new round danish maple dining room table. It is absolutely gorgeous..."
Jennifer L. S.
"This is the third project that we have benefited from Denise Tong's expertise and service. We met on Wednesday this week and once again she impressed with her knowledge of the different manufacturer's offerings, how the light would affect the colour of the blinds in the room and she remembered the style that I like as if she was here last month.
I know that once again the delivery and installation will be done on time and done well and that any questions or concerns I may have will be addressed promptly. I also know that I will have beautiful window coverings!
I recommend Denise Tong highly and would use her again if the opportunity presented itself."
"I was just in your store today to get products to rejuvenate my older yellow oak kitchen cupboards (64 doors!) and I was lucky to end up speaking with Erika Sidney. She steered me away from the approach I had been taking as it would not be durable enough for the wear and tear kitchen cupboard doors get around the sink and stove area - very clear from the sample doors by stove and sink that I brought with me.
I now know what to use and how to use it. I was very impressed with her knowledge of your product line, her vast knowledge and her helpful suggestions. She didn’t just tell me what to use but showed me how to do it on the sample door with the product she recommended that could live up to the tough kitchen area. She is my new go-to person for wood refinishing or anything related to painting and staining! She has brought you a loyal customer. Goodbye Home Depot, I will be doing all my shopping here. I can’t tell you how impressed I was by Erika!"
Just a quick note to tell you how for over 25 years Randall's has been my trusted partner transforming four downtown homes with me.
Randall's is my go-to every time. It's always a very fun and helpful experience. The quality of paint is unsurpassed.
Just recently I got expert color design services from Lynne. Her expertise in color helped me enormously! I wanted to go bold but I was about to make a HUGE mistake. Strategically, she picked my brain and guided me through to the masterpiece pictures I've provided below.
As well, Amanda was so helpful (and fun) with curtains and rod selections.
I'll see you all soon...
Mark and I would like to extend a huge thank you for all your efforts and recommendations for refreshing/updating our main floor. We are beyond happy with how all the colours blend and these colours on the walls are really making our paintings pop. We stand back and say wow!
All of the blinds are so perfect, the fit, the colours and the functionality. We have gotten a few comments from neighbours who see them from the outside.
Brian, who installed the blinds, was also amazing. Very precise and very quick. Changing light fixtures has made a huge difference, too...
Again thank you so much, you made our project easy with great direction.
Katie and Mark